Privacy Policy
LAST UPDATED: November 26, 2025
This Privacy Policy ("Policy") describes how Boundless ("we," "our," or "us") collects, uses, and protects your personal information when you use our Platform. By using the Platform, you agree to the collection and use of information in accordance with this Policy.
Introduction
At Boundless, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform, which includes our website, mobile applications, and related services.
We operate a platform that enables innovators to validate ideas, raise funds, and access grants, hackathons and bounties using milestone-based funding, powered by the Stellar blockchain and Trustless Work escrow APIs.
By using our Platform, you consent to the data practices described in this Policy. If you do not agree with the practices described in this Policy, please do not use our Platform.
Information We Collect
Information You Provide
We collect information that you provide directly to us:
- Account information: name, email address, username, password, and profile information
- Project information: project descriptions, milestones, funding goals, and related content
- Payment information: wallet addresses, transaction details, and payment preferences
- Communication data: messages, comments, feedback, and correspondence with us or other users
- Profile data: profile pictures, biography, social media links, and other information you choose to share
Automatically Collected Information
When you use our Platform, we automatically collect certain information:
- Usage data: pages visited, features used, time spent on the Platform, and navigation patterns
- Device information: IP address, browser type, operating system, device identifiers, and mobile network information
- Log data: access times, error logs, and system activity
- Location data: general location information based on IP address (with your consent)
Blockchain Information
As a blockchain-based platform, certain information is publicly available on the Stellar blockchain:
- Transaction data: public wallet addresses, transaction amounts, and transaction hashes
- Smart contract interactions: escrow contract addresses and milestone completion data
- On-chain activity: public records of funding activities and project milestones
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our Platform and services
- To process transactions, manage escrow contracts, and facilitate milestone-based funding
- To create and manage your account, authenticate your identity, and provide customer support
- To communicate with you about your account, projects, updates, and important Platform changes
- To personalize your experience and deliver relevant content and recommendations
- To detect, prevent, and address fraud, security issues, and other technical problems
- To comply with legal obligations, enforce our Terms of Service, and protect our rights
- To conduct analytics, research, and improve our Platform's functionality and user experience
- To send you marketing communications (with your consent) about new features, projects, and opportunities
Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
Public Information
Certain information is publicly visible on the Platform:
- Your username and public profile information
- Project descriptions, milestones, and funding progress
- Public comments and interactions on the Platform
- Blockchain transaction data (wallet addresses and transaction details)
Service Providers
We may share information with third-party service providers who perform services on our behalf:
- Cloud hosting and infrastructure providers
- Payment processors and blockchain network providers
- Analytics and data analysis services
- Customer support and communication tools
Legal Requirements
We may disclose information if required by law or in response to valid legal requests, such as:
- Court orders, subpoenas, or legal processes
- Government investigations or regulatory inquiries
- To protect our rights, property, or safety
- To prevent fraud or illegal activities
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption: We use industry-standard encryption for data in transit and at rest
- Access controls: We limit access to personal information to authorized personnel only
- Security monitoring: We continuously monitor for security threats and vulnerabilities
- Regular audits: We conduct security audits and assessments regularly
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and wallet keys.
Important: We do not store your private keys or seed phrases. You are solely responsible for securing your blockchain wallet and private keys. We cannot recover lost keys or restore access to wallets.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access and Portability
You can access, update, or export your personal information through your account settings or by contacting us.
Correction and Deletion
You can correct inaccurate information or request deletion of your personal data, subject to legal and contractual obligations.
Opt-Out Rights
You can opt out of:
- Marketing communications by clicking unsubscribe links or updating your preferences
- Certain tracking technologies through your browser settings
- Cookies through our cookie consent banner or browser settings
Account Deletion
You can request account deletion, but note that some information may remain in our records for legal or operational purposes, and blockchain transaction data is immutable and cannot be deleted.
Data Processing Objection
You have the right to object to certain processing of your personal information, including processing for direct marketing purposes.
Bounties and Task-Based Work
When you participate in bounties on Boundless, we collect and process additional information:
Bounty Creator Information
- Bounty descriptions, requirements, and completion criteria
- Escrow contract addresses and reward amounts
- Review and approval decisions on submissions
- Communication with bounty hunters
Bounty Hunter Information
- Submissions, deliverables, and proof of completion
- Claim history and completion records
- Wallet addresses for receiving rewards
- Reputation and rating data based on completed bounties
Bounty-related information is used to facilitate task completion, verify work, process payments, and build reputation systems. Some bounty information, such as task descriptions and completion status, may be publicly visible on the Platform.
Third-Party Services
Our Platform integrates with third-party services that have their own privacy policies:
- Stellar Network: Blockchain transactions are processed on the public Stellar blockchain
- Trustless Work: Escrow services are provided through Trustless Work APIs
- Wallet Providers: When you connect a wallet, you interact with third-party wallet services
- Analytics Services: We use analytics tools to understand Platform usage
We are not responsible for the privacy practices of third-party services. We encourage you to review their privacy policies.
Children's Privacy
Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we discover that we have collected information from a child under 18, we will delete that information promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.
By using our Platform, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your information receives adequate protection in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
- Posting the updated Policy on our Platform
- Updating the "Last Updated" date at the top of this Policy
- Sending you an email notification (for significant changes)
- Displaying a prominent notice on the Platform (for major changes)
Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Policy periodically.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
For users in the European Economic Area (EEA), you also have the right to lodge a complaint with your local data protection authority if you believe we have not addressed your concerns adequately.
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